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Automations and Follow-Up

A CRM for Small Businesses That Follows Up for You

Every enquiry answered on WhatsApp within a minute, missed calls texted back and reviews requested, all from one app on your phone.

  • WhatsApp reply within a minute to every new enquiry
  • Every enquiry in one inbox on your phone
  • Set up for you, no computer work needed

We'll show you how it works on the call.

  • Rated 5 stars on Google

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Where Jobs Get Lost

You Can't Answer Every Call While You're Working

You're busy with a customer, the phone rings, you can't answer. By the time you call back that evening, they've booked someone else. People often ask several businesses at once, and the one who replies first has a head start.

A recorded call to Manchester Landscaping with its automatic transcript: a caller who found the number on Google, phone number hidden

Every Enquiry Looked After

Every Lead Tracked. Every One Answered in a Minute.

Every enquiry lands in one simple pipeline on your phone: who's enquired, who you've quoted and who's booked. Nothing slips through the cracks, and you can see exactly where your customers come from.

Within a minute, day or night, every new enquiry gets a WhatsApp from you asking the questions you would. About 3 in 4 people reply, so by the time you ring, you know who is serious.

  • Every lead in one place, on your phone
  • An instant WhatsApp reply, in your words
  • Qualifies each lead for you, automatically
  • Missed a call? They get a text back
  • Works for every enquiry: ads, Google and word of mouth
Manchester Landscaping's enquiry pipeline with names hidden, and a WhatsApp reply from a customer saying they will send photos and their budget is around 30k

Follow-Up Automations

Your Follow-Up, Working While You Work

Instant WhatsApp reply

Every new enquiry gets a reply within a minute, in your words

Missed-call text-back

Miss a call and they get a text straight away, so they don't ring the next company

One inbox

Every enquiry in one place, in one app on your phone

Review requests

Job done, review request sent

Call recording and transcription

So you don't need to remember every detail

A simple pipeline

See every enquiry move from new to quoted to booked

In Luke's Words

Customers Think It's Him Replying

Manchester Landscaping's Facebook enquiries all go through this system. Every one gets an automatic WhatsApp reply.

"The automations to WhatsApp are great… they actually think it's me doing it… it's one minute reply."

Luke Manchester Landscaping
Demo from our own test enquiry: the WhatsApp reply signed by Luke, and the enquirer thanking him for getting back so quickly

Set Up for You

No Software to Learn

A CRM is only useful if it actually gets used. We set everything up, write the messages with you, connect your enquiry forms and show you the app. After that it just runs.

Already Using a Job or Booking App?

It Works on the Part Before the Booking

Apps like Tradify and Jobber, and most booking systems, are built for quotes, jobs, appointments and invoices. Our system handles the part before that: catching every enquiry and following it up until it's booked in. If you're looking for a Tradify alternative just for enquiries, ask us on the call what would suit you.

FAQs

What is a CRM?

A place where every enquiry is kept and followed up: who got in touch, when, what they asked for and where they are in your pipeline. Ours also sends the replies for you.

Will customers know it's automatic?

The first reply is written in your words. Luke says his customers think it's him.

Do I need a computer?

No. Everything works from an app on your phone.

Can I use it without your ads or website?

Yes. It works with the enquiries you already get from your website, Google profile and phone.

Which software do you use?

We build it on GoHighLevel, set up for your business. You don't need to learn it; we set it up for you.

Follow-Up Automations

Stop Losing Customers to a Slow Reply

Book a free call and we'll show you how the follow-up works, and what it would look like for your business.

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